Privacy Policy
Introduction
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We may collect:
- Name, address, email, and phone number
- Payment details (processed securely by third-party providers; we do not store card numbers)
- Order history and customer preferences
- Website usage data through cookies and analytics tools
How We Use Your Information
- To process and deliver your orders
- To communicate order updates or respond to inquiries
- To improve our website and customer experience
- To send promotional messages (only with your consent)
Sharing Your Information
We do not sell or rent your personal information. We may share data only with:
- Payment gateways
- Courier and delivery partners
- Website hosting and analytics providers
All partners follow strict data-protection standards.
Cookies
Our website uses cookies to:
- Improve site performance
- Remember your preferences
- Analyse traffic and usage patterns
You may disable cookies through your browser settings.
Data Protection & Your Rights
We follow reasonable security practices to protect your data. You have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your data (where legally permitted)
- Withdraw consent for marketing communications
Contact
For privacy-related questions, contact us at:
Email: colombobookshop.com@gmail.com
WhatsApp: 0773322511